Service Management User Forum Lausanne, November 2025

Join the Service Management User Forum in Lausanne on November 20, 2025! Discover the latest Atlassian innovations, including the new Service Collection, and exchange ITSM practices with the community.

Service User Forum Lausanne

Swarmit is organizing this year the Service Management User Forum Suisse Romande, to bring together the Atlassian community in French-speaking Switzerland.

This edition will highlight the new Service Collection, a comprehensive ecosystem bringing together Jira Service Management, Customer Service Management, Assets and Rovo. — a native AI solution that reinvents the support experience, both internal and external.

Innovation, automation, and exclusive demonstrations will be at the heart of this evening, followed by a friendly closing cocktail to continue exchanges and leave with inspiration and valuable contacts.

Date: Thursday, November 20, 2025
Time: 05:00 - 08:00 PM
Location: Alpha Palmier, Lausanne

Agenda (Event)

Agenda

  1. 5:00 pm
    Welcome

    Reception and opening remarks

  2. 5:15 pm
    Demonstration

    The Service Collection in action: demonstration of Atlassian's new features

  3. 6:00 pm
    Vision

    What if automation was only the beginning? Discover Atlassian’s vision

  4. 6:30 pm
    Networking

    Continue the conversation over a cocktail dinner

  5. 8:00 pm
    Closing

    End the evening with fresh ideas and valuable new contacts

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