Jira Service Management

Service Management
  • Partner level
  • Partner since
    Platinum Partner

Jira Service Management

ITSM with Jira Service Management

Jira Service Management brings together IT, development and business teams for outstanding, fast IT service. The solution developed specifically for ITSM optimizes workflows, promotes collaboration and transparency, and enables efficient scaling without programming knowledge. The tool offers service desk portals, comprehensive software integrations, and a robust API for individual add-ons to unleash teams' full potential.

With Jira Service Management, there is also the potential to use Jira Assets and thus the ability to set up and integrate asset and configuration management. Managing services, hardware or software as independent objects extends the possibilities of Jira and Jira Service Management many times over.

We specialize in the integration of ITSM solutions, taking into account the entire operating model of your company. We support you from evaluation to integration to go live. Benefit from our many years of experience.

How does Jira Service Management help you?

  • Increased customer satisfaction: Increase customer satisfaction through fast and transparent communication.
  • Transparent responsibilities: Streamline processes with automatic assignments, clear workflows, and notifications via email, Slack, or Microsoft Teams.
  • Foundation for DevOps: Enable DevOps by creating a unified platform for development and operations.

Link to downloads

Fact sheet

Download the Jira Service Management Fact Sheet right away!


One Pager - Jira Service Management

Jira Service Management provides effective IT service management with features such as incident management, problem management, change management, and a service catalog, specifically for high-velocity teams.


Highlights from {{title}}

No items found.

Training with {{title}}

View all
No items found.

Any more questions? We're happy to help.

More tools

View all

We're looking forward to your feedback!

Full of enthusiasm or more room for improvement?

This web page
uses cookies

Cookies are used for user navigation and web analysis and help improve this website. They can here view our cookie statement or here Adjust your cookie settings. By continuing to use this website, you agree to our cookie policy.

Accept all
Accept selection
Optimally. Functional cookies to optimize the website, social media cookies, cookies for advertising purposes and to provide relevant offers on this website and third-party websites, and analytical cookies to track website traffic.
Restricted. Several functional cookies to properly display the website, e.g. to save your personal preferences. No personal data is stored.
Back to the overview

Talk to an expert

Do you have a question or are you looking for more information? Provide your contact information and we'll call you back.

Thank you so much We have received your request and will get back to you within the specified time frame.
Oops! Something went wrong while submitting the form.